Honours (Higher) Diploma on
Facilities Management (Honours)
Facilities management is a professional management discipline focused upon the efficient and effective delivery of support services for the public and private organisations served. FM is the practice of coordinating the physical workplace with the people and work of the organization.
Facilities management encompasses multiple disciplines to ensure the efficient functioning of the physical built environment (like buildings, offices, properties, technical infrastructures and equipment) by integrating people, systems, location, processes, and technology.
FM integrates the principles of business administration and human behaviour, and includes competencies and roles such as: communication, emergency preparedness and business continuity planning, the environment and sustainability, leadership and strategy, operations and maintenance, project management, quality, property/office management, technology, health and safety, fire safety, security, maintenance, testing, inspection, operations, and business changes.
(1) Anybody enrolling for this Programme before 31st December 2023 will also be enrolled FREE for a Course on Leadership /Management; the only requirement is that you provide your personal email address to the College on enrolment.
- Summary of major topics
- What is included
- Related courses
- Study & Career development
The Programme comprises of four Subjects/Courses; three are compulsory/mandatory and you may choose a fourth from the options offered.
The Honours Programme comprises of:
- Workplace Management & Administration
- Facility Management
- Advanced Management & Administration Theory & Practice
and one of:
- Health & Safety in the Workplace
- Procurement, Purchasing & Resourcing Management
- Project Management & Leadership
- Environmental Protection
- Computers & IT Management & Administration
Because the range of Subjects which can be covered is so wide, you select ONE of the ‘options’ Subjects in which you are particularly interested. But, if you wish to add an extra subject (a 5th, or even 6th or 7th subject) you may do so and the additional fee per subject will be £155 each.
Summarised Contents of the Core Subjects
Workplace Management & Administration
- The functions of the office; the duties and responsibilities of workplace managers/administrators.
- Organisational structures, spans of control, hierarchies, organisation charts.
- Technical and the human aspects of management; business and company objectives and policies.
- Office/workplace locations, centralised and decentralised offices; layout, design, environmental features: heating/cooling, lighting, ventilation, furniture, furnishings, decor.
- Health and safety responsibilities, accident prevention, noise reduction, the work environment.
- Office machines and equipment, computer systems, networks, databases: managing and maintaining security and control.
- Electronic communications, email, word processing, desk top publishing, filing systems.
- Personnel: recruitment, job analysis, employee specifications, interviewing applicants.
- Inducting and training new employees; motivating, supervising, controlling, grading, ranking, remunerating and counsellingf. Trade unions; O & M studies; employee development, promotion.
- Communication: telecommunications, meetings, agendas, minutes, conferences. . Business forms, documents, design, codes; business letters, memoranda, reports: features.
- Financial matters, principles of accounting: cashiering, bank accounts, budgets, budgetary control.
- Computerisation: needs analysis, specification; data security.
- Introduction to Facility Management (FM), FM organisations and customers, FM managers and roles
- Social dynamics that shape the work environment, demographic, economic and knowledge factors
- Technological developments, management, maintenance and services, ecological factors
- The work environment - buildings, offices, sites, ICT
- Soft services, processes, safety, waste management, cleaning, food services and hospitality
- The functioning of facilities organisations, organisation, policy, FM marketing, customer satisfaction
- Procurement, outsourcing, supplier management, quality management, standardisation
- Environmental management, CSR, sustainability, risk management, data management
- Quantifying facility management, service levels, costs, performance and KPIs, finance and budgets
- The future of the Facility Management profession, collaborative organisations, open communities, roles
- Current FM practices, developments in policy, branding, procurement, quality, IT, environment
- Research in facility management, education and science, trends, FM professionals
Advanced Management & Administration
- Management Theory, Authority, Command
- Organization, the Environment, Systems Theory
- Spans of Control, Centralisation, Decentralisation
- Motivational Theories, Psychology, Conflict
- Leadership Theory, Group Behaviour, Culture
- Strategic Management, Objectives, SWOT
- PEST Analysis, Rivalry, Competition, Business
- Managing Change, Change Factors, Resistance
- Mission, Vision, Objectives, Values, MOST
- Stakeholders, Supply Chains, CSR
- Communication, Attitude, Barriers, Cognition
- Ethics, Compliance, Codes of Conduct
WHAT IS INCLUDED IN THE FEE FOR THIS HONOURS GROUP DIPLOMA PROGRAMME
Your CIC Fee includes:-
- Your enrolment/registration with Cambridge International College.
- Your own high-quality, professionally produced and illustrated comprehensive International CIC Core Study Publications for each of the four (4) Subjects/Courses.
- CIC’s detailed, professional ‘Study & Training Guide’ with full instructions on how to study to achieve success and gain top results. The Guide includes detailed advice on how to answer Tests and Examinations.
- Training Tests and/or a ‘Past Paper’, and Recommended Answers for most of them.
- An Examination** set for each of the 4 core courses; each Examination is sat under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examinations will be arranged and how Invigilation is conducted will be provided when you register. Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examination. **There is an alternative Assignment Option - a maximum of 2 Subjects/Courses may be assessed through Assignment instead of Examination.
- A prestigious Cambridge International College Diploma on successful completion of Study & Training and on passing the Examination for EACH of the 4 core Subjects/Courses, PLUS the International Honours Group Diploma when all 4 courses have been completed - this is a total of 5 awards - 4 individual Diplomas plus the Honours Diploma.
- Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
- Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.
- Everything needed for your Study & Training success is included in the CIC Fee.
- Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement.
- CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.
- Operations & Quality Management Mastery of Management Graduate Diploma One year (flexible)
- Security Management & Administration (Honours) Honours (Higher) Diploma 21 months (flexible)
- Construction & Project Management Honours (Higher) Diploma 21 months (flexible)
- Materials & Logistics Management Honours (Higher) Diploma 21 months (flexible)
Further studies are available in a wide range of management, leadership, IT and administration areas in particular, including at Baccalaureate, EBA and EMBA levels.
The detailed and valuable Programme opens up career opportunities for new jobs and promotion in many areas - including:
- ‘Space & Infrastructure’ which refers to the physical built environment with focus on workspace and building infrastructure (such as planning, design, workplace management, construction, leasing and occupancy, maintenance, project management);
- ‘People & Organization’ which refers to people and the organization and is related to work psychology and occupational physiology and matters such as catering, ICT, HR, accounting, marketing, hospitality, and more.
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Duration & Assessments
The standard Study Period is 21 to 24 months, but this is flexible; the course can be completed in a shorter period, or longer if required.READ MORE »
To gain your Honours Diploma you need to sit and pass a written Examination/Assessment on each of the 4 Subjects in your Honours Diploma ‘group’. Full and clear details about this are provided to you, including in your personal Study & Training Guide, after you have enrolled. The clear information explains when, where and how your Examination/Assessment will be arranged - it is a simple and straightforward process, which hundreds of thousands of other Members have successfully gone through. If you study well and follow the advice in the CIC Study & Training Guide, then you should be able to achieve your prestigious Honours Diploma in good time!
(See the “WHAT IS INCLUDED” section for this Course, and/or the “FAQs - Frequently Asked Questions” section of this website, if you would like more information.)
Four Diplomas AND the Honours Diploma, demonstrating your high level of knowledge and expertise in workplace, facility, security & safety management, and more.