CORE Subjects studied in ‘STUDY YEAR ONE’ are:

1.  Business Theory & Commercial Practice   

2.  Business English & Communication

3.  Management & Administration in Business    

4.  Advanced Management & Administration

CORE Subjects studied in ‘STUDY YEAR TWO’ are: 

5.  Administrative Management      

6.  Project Management  

7.  Human Resource/Personnel Management         

8.  Leadership & Team Management

Summary of Content/Syllabus of each Core Subject

1. Business Theory & Commercial Practice  

1. Planning, Forecasting, Profit, Objectives, Policy, Enterprises, Business Units, Directors, Distribution 
2. Capital, Financing of Business, Working Capital, Funds Forecast, Revenue, Expenditure, Overhead
3. Starting/Taking Over a Business, Market Potential, Competition, Location, Knowledge, Goodwill
4. Organisation, Delegation, Responsibility, Structure, Charts, Control, Communication, Flows 
5. Budgets, Budgeting, Preparation, Limiting Factors, Control, Review, Standards, Pricing Policy       
6. Credit and Credit Control, Types and Uses of Credit, Dangers, Liquidity, Types of Discount
7. Management of Personnel, Recruitment, Job Analysis, Selection, Appointment, Induction, Policy
8. Stock Control, Costs, Levels, Records, Principles of Purchasing, Buyers, Suppliers, Orders, Receipts
9. Sales, Salesmanship, Customers, Marketing Management, Responsibilities, Advertising, Promotion
10. Production Management, Market, Technology, Factories, Costing, Industrial Administration  
11. Financial Accounting, Bookkeeping, Ledgers, Manufacturing, P&L, Balance Sheets, Ratios
12. Office Organisation, Room Layout, O&M Study, Environment, Control, Data, Records, Computers

2. Business English & Communication  

1. The Role and Importance of Communication in Business, Management and the Work Environment
2. Forms and Business Documents, Their Purposes, Special Features, Design, Layout
3. Business Letters, English in Business Letters, Objectives of Letters, Abbreviations, Vocabulary
4. Written Composition and Style; Technical English - Verbs, Nouns, Adjectives, Punctuation
5. Communications Concerning Recruitment, Employment, Promotion and Matters of Work
6. Sales Letters and Literature; Objectives, Approaches to Customers, Follow-Up, Selling Role 
7. Enquiries, Quotations, Orders and Payments, Financial Terms and Expressions
8. Communications Between Employees, Internal Documents and Communication Methods 
9. Letters of Complaint: from Customers or Clients, and to Suppliers; Handling Dissatisfied Customers
10. Drafting, Dictating, Checking and Correcting Communications; Despatching Letters; Secretarial Role
11. Data, Information and Records; Filing Records; Features and Types of Different Filing Systems    
12. Telecommunications, Word Processing and Desktop Publishing, Office and Computer Equipment

3.  Management & Administration in Business

1. Contemporary Management, Leadership, Commerce, Enterprises, Private/Public Companies  
2. Functions of Management, Objectives, Strategy, Tactics, Operations, Quality, Standards 
3. Responsibilities of Management, Seniority, Authority, Subordinates, Customers, Community
4. Delegation of Responsibility, Review, Business Organisation, Expansion, Structure, Span of Control  
5. Communication in Management, two-way, Vertical/Horizontal, Principles, Oral, Unspoken, Written 
6. Planning, Forecasting, Budgeting, Budgetary Control, Preparation, Master Budget, Variances    
7. Manpower Planning, Specialisation, Recruitment, Applicants, Selection, Interviews, Planning, Trials  
8. Management of Personnel, Induction, Training, Remuneration, Personnel Policy, HR Department  
9. Industrial Relations, Trade Unions, Industrial Action, Collective Bargaining, Joint Consultation
10. The Manager-Subordinate Relationship, Attitudes of Employers and Employees, Relationships
11. Management Styles, Leadership, Respect & Loyalty, Disciplinary Action, Counselling, Resignations
12. Manager Development, Traits, Attributes, Preparing for Career and Promotion in Management

4. Advanced Management & Administration 

1. The Evolution of Management Theory, Fayol, Weber, Taylor, Mayo, Scientific Management
2. Organi2ations, Ownership, Categories of Enterprises, Environmental Interaction, Systems Theory
3. Structures of Organi3ations, Growth and Development, Structure and Control, Communication
4. Motivational Theories, Argyis, Maslow, McGregor; Likert, Herzberg, Vroom, Handy, Psychology
5. Theories on Leadership, Types, Trait, Style, Groups & Teams, Models, Analysis, Theorists
6. Strategic Management, Fayol, Chandler, Andrews, Ansoff, BCG Matrix, Porter, SWOT, Analysis 
7. Business Environment, PEST, Competition and Industry Rivalry, Barriers to Entry
8. Managing Change, Culture, Learning Organisations, Theorists, Entrepreneurship
9. Mission Statements, Organi9ation and Strategic Vision, Values and Beliefs, MBWA, MOST 
10. Stakeholders, Shareholder Value, Business Ethics, Corporate & Social Responsibility 
11. Communication Theory, Attitudes and Organisational Behaviour, Models and Theories 
12. Business Ethics, Law, Compliance, Codes of Conduct, Ethical Investment

5. Administrative Management

1. Office Activities: Technical/Human Management, Functions; Objectives, Policy, Resources, Motivation
2. Organisation: Line, Function, Staff, Charts; Location, Office Layout, Environment, Accidents, Furniture
3. Information, Sources, Records, Storing, Filing; Communication: Vertical, Horizontal, Lines, Principles
4. Recruitment, Selecting, Interview, Training; Job Analysis, Employee Specification, Appointment, Trial
5. Induction, Workgroups, Remuneration; Job Evaluation, Grading; Delegation, Counselling, Unions
6. Office Machines, Computers, Telecommunications, Training; Programs, Databases, Email, Networks
7. Business Forms, Documents, Design, Presentation, Codes, Copies, Manual/Computerised, Indexes
8. Business Letters, Memoranda, Reports, Objectives, Features, Preparation, References, Postscripts
9. Dictating and Checking Letters, Outgoing Mail, Typists, Despatch, Mail, Equipment, Faxes, Emails
10. Incoming Mail, Opening, Meetings, Agendas, Minutes, Conferences, Conventions, Reception
11. Word Processing, Desk-Top Publishing, Computerising, Needs Analysis, Specification; Orders, Stock
12. Finance, Bookkeeping, Transactions, Documents, Final Accounts, Cashiering, Budgets, Variances

6. Project Management  

1. Project Rationale, Project Management & Managers, Time/Cost/Quality Balance, People, Customers
2. Project design, Construction Specification, Project Definition & Scope, Checklists, Development
3. Organisation, Communications, Project Teams, Support, Co-operation, Project Services Groups 
4. Family tree hierarchy, Work Breakdown Structures, Coding Systems, Large Projects    
5. Cost Estimating, Cost Formats, Standards, Profit Risks, Task Lists, Documents, Characteristics
6. Planning, Bar Charts, Critical Path Networks, Diagrams, Interface Activities, Milestones, Timescale
7. Resource Scheduling, Computer Systems, Network Analysis, Case Study, Project Reports
8. Implementation, Authorization, Design Standards, Preparation, Instruction, Control Schedules      
9. Supplier Selection, Ordering­, Expediting, Receipt, Assuring Quality, Documents, Shipping, Customs
10. Cost Management, Budgets; Purchased Materials, Equipment, Services; Performance Analysis
11. Changes, Classification, Authorization, Registration, Progressing, Design Freeze, Emergencies
12. Managing Progress, Closed Loop Control System, Monitoring, Corrective Measures, Project Closure 

7. Human Resource/Personnel Management

1. HR/Personnel Policy, Strategy, Staff, Departments, Functions, Activities, Responsibility, Culture
2. Functions of Management, Organisational Structure, Budgets, Span of Control, Job Structures
3. Communication, Internal, External, Vertical, Horizontal, Principles, Oral Forms, Written
4. Manpower Planning, Job Analysis, Descriptions, Groups, Teams, Expansion, Scientific, O & M Study
5. Recruitment, Policy, Strategy, Sources, Advertising, Applications, Interviews, Selection, Notification
6. Environment & Job Induction, Monitoring, Probation, Training, Employee Development, Assessment
7. Health, Safety, The Environment, Accident Prevention, Security, Welfare, Medical Facilities, Training
8. Motivation, Theory/Theorists, Delegation, Counselling, Discipline, Resignation, Retirement
9. Industrial Relations, Trade Unions, Industrial action, Collective Bargaining, Tribunals, Redundancy
10. Employment Administration, Work Study, Grievance Procedure, Payroll, Promotion, Stakeholders
11. Remuneration, Policy, Systems, Allowances, Benefits, Flexitime, Equal Opportunities, Ethics, Law 
12. Personnel Records, Statistics, Data Protection, Reports, Computers, Learning Organisations

8. Leadership & Team Management   

1. Teams, Leadership, Importance, Characteristics, Organisation, Work Roles; SMART & C-SMART Models 
2. Motivating Individuals, The Social Context, Theories, Psychology, Money, Spending Life-cycle
3. Teams & Groups, Definitions, Values, Behaviour, Perceptions, Span of Control, Types, Membership
4. Synergy, Advantages, Teamwork, Groupthink, Peer & Hierarchical, Inertia, Dynamics, Friction
5. Team Formation, Team Factors, Communication, Team Life Cycle, Development, Loyalty, Learning
6. Team Roles, Function, Eligibility, Role Theory, Team Wheels, Belbin, Testing, Balance, Recruitment
7. The Leadership Role, Leadership Spectrum & Matrix, Traits, Styles, Theorists, Becoming a Leader
8. Power, Influence, Force, Sources of Power, Authority, Responsibility, Accountability
9. Relations, Delegation, Empowerment, Development, Conflict, Negotiation, Adaptation, Behaviour
10. Leadership and Culture, Cultural Development, Types, Clashes, Viewpoints, Cultural Change
11. The Twenty-first Century Team, ICT, Technological Synergy, Virtual Teams, Boundaries, Planning
12. Theorists; Adair, Belbin, Warren, Blanchard, Handy, Lewin, Lewis, Morris, Peters, and others

Your CIC Fee includes:-

• Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Core Study Publications for each of the eight (8) Core Subjects of study.
• CIC’s detailed, professional Study & Training Guides with full instructions on how to study to achieve success and gain top results.  An additional specially written Examinations Guide which includes expert advice, detailed guidance and tips on how to prepare for, approach and answer Examinations, is also provided.
• Self-Assessment Tests with Model Answers, and Training Tests, Questions and Exercises, which can be used as ‘Past Papers/Questions’ for Examination preparation.
• The Examination papers set for the Core Subjects; Examinations are written under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examinations will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examinations.
• The prestigious Baccalaureate certification and Transcript on successful completion of the Programme.  Note, a First Study Year Transcript is also provided on completion of the First Study Year.
• Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
• Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.
• Everything needed for your Study & Training success is included in the CIC Fee.

Additionally:

• Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement.
• CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

• Computers & IT in Business & Management Diploma 12 months (flexible)
• Business Development Honours (Higher) Diploma 21 months (flexible)
• Strategic Management (EMBA) EMBA: Executive Mastery of Business Administration 3 years (flexible)
• Public Administration & Management Diploma 12 months (flexible)
• Organisational Design & Behaviour Mastery of Management Graduate Diploma One year (flexible)

The Baccalaureate is designed for men and women to be able to proceed to high-level managerial, administrative, leadership and business positions in their study and career areas, to gain promotions, and to carry out a wide range of responsibilities professionally, efficiently, with expertise and with confidence; this is all based upon the wide range of knowledge and understanding of vocationally and career-oriented management, administration and related skills, understanding and knowledge attained from the Baccalaureate Programme.

Further high-level and specialist Study & Training is available with CIC, either in the same specialisation or in a new one, including: the Executive Business Administration Programme, which requires a Project/Thesis to be prepared, and a further specialist Subject and two more valuable and important Subjects to be studied; Mastery of Management Graduate Diplomas which specialise in a specific area of management; and the CIC EMBA Programme with various specialisations available.  Equivalent studies are also available through other higher institutions of education, universities and others worldwide (see the “Success Stories” section for many examples).

There is a wide range of options for further study - see the "Related Courses" section for suggestions – which include a second Baccalaureate specialization, the 'Double Award' EBA & BBA Bachelor degree Programme, and the 'Double Award' EMBA & MBA degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.