Baccalaureate on

Hospitality Administration (BSA)

A Programme to train men and women to become efficient professionals in hospitality, event management, and general management and administration; it will increase knowledge and understanding, and evaluation and analysis ability in all of these business, managerial and administrative career areas, with a focus and specialization in hospitality.

This Baccalaureate Programme with specialisation on Hospitality Administration is designed by professionals to develop the high-level skills and competencies vital in men and women seeking successful careers in the wide ranging hospitality field, encompassing hotel operations, tourism, travel, event management and wider management and administration areas, for all business, commercial, industrial, government and professional fields.  Such training is essential in today’s competitive business environment and a world of increasing international trade and globalisation. The Programme provides a thorough and wide range of knowledge of these areas as well as business, communication and advanced management subjects including leadership and strategy.


(1) Anybody enrolling for this Programme before 31st December 2024 will also be enrolled FREE for a Course on Strategy, Quality & Contemporary Business Concerns; the only requirement is that you provide your personal email address to the College on enrolment.

(2) During the “Covid-19” (Corona) virus pandemic and in lock-down periods, affected Members may be allowed to take Assignments (home-based course work) instead of or in addition to sitting Examinations to complete the Programme; details can be provided on request after enrolment onto the Programme.

(3) If you would like to study Business English & Communication as an additional subject on this Programme, the total fee would then be: A single full fee on enrolment of GBP1495 or USD2990 or EUR2320 OR, 2 instalments each of GBP825 or USD1650 or EUR1230 OR, 9 monthly instalments each of GBP215 or USD425 or EUR320. Confirm your wish to add this course when you send your Enrolment Form and fee payment.

  • Summary of major topics
  • What is included
  • Related courses
  • Study & Career development

CORE Subjects studied in ‘STUDY YEAR ONE’ are:

1.  Business Theory & Commercial Practice   

2.  Commercial Practice & Law

3.  Management & Administration in Business    

4.  Advanced Management & Administration

CORE Subjects studied in ‘STUDY YEAR TWO’ are: 

5.  Hotel Operations & Management      

6.  Tourism & Travel Management  

7.  Events Management         

8.  Health & Safety Management

Summary of Content/Syllabus of each Core Subject

1. Business Theory & Commercial Practice  

  1. Planning, Forecasting, Profit, Objectives, Policy, Enterprises, Business Units, Directors, Distribution 
  2. Capital, Financing of Business, Working Capital, Funds Forecast, Revenue, Expenditure, Overhead
  3. Starting/Taking Over a Business, Market Potential, Competition, Location, Knowledge, Goodwill
  4. Organisation, Delegation, Responsibility, Structure, Charts, Control, Communication, Flows 
  5. Budgets, Budgeting, Preparation, Limiting Factors, Control, Review, Standards, Pricing Policy       
  6. Credit and Credit Control, Types and Uses of Credit, Dangers, Liquidity, Types of Discount
  7. Management of Personnel, Recruitment, Job Analysis, Selection, Appointment, Induction, Policy
  8. Stock Control, Costs, Levels, Records, Principles of Purchasing, Buyers, Suppliers, Orders, Receipts
  9. Sales, Salesmanship, Customers, Marketing Management, Responsibilities, Advertising, Promotion
  10. Production Management, Market, Technology, Factories, Costing, Industrial Administration  
  11. Financial Accounting, Bookkeeping, Ledgers, Manufacturing, P&L, Balance Sheets, Ratios
  12. Office Organisation, Room Layout, O&M Study, Environment, Control, Data, Records, Computers

2. Commercial Practice & Law  

  1. Commerce in the Modern World, Economics Systems, Commercial Law, Trade, Banking, Insurance
  2. Classifications of Law, Legal Systems; Criminal & Civil, Constitutional, Common, Statute, Case Law
  3. Commercial Law, Law of Contract: Offer, Acceptance, Consideration; Terms & Conditions of Trade
  4. Credit Transactions, Risk, Credit Management and Credit Terms, Business and Credit Documents
  5. Legal Business Units, Financing Companies, Shares, Law Relating to Company Directors & Officers
  6. Law of Tort for Physical Products, Types of Tort, Recovery, Defences, Proof, Consumer Protection
  7. Tort Law for Services, Defects, Damages, Types of Losses, Negligence, Harm, Duty of Care
  8. The Law of Agency, Types of Agent, Rights & Duties of Principals & Agents, Termination, Bailments
  9. Employment and Labour Law, Employment Contracts, Duty of Care, Breaches, Discrimination
  10. Principles and Law of Insurance, Indemnity, Risk, Insurers, Types of Insurance Policies, Documents
  11. Tort Liability for Premises, Workplaces, Occupiers, Visitors, Liability Insurance, Negligence, Defences
  12. Intellectual Property Protection, Copyright, Patents, Rights, Data Security, Franchises, Passing Off

3.  Management & Administration in Business

  1. Contemporary Management, Leadership, Commerce, Enterprises, Private/Public Companies  
  2. Functions of Management, Objectives, Strategy, Tactics, Operations, Quality, Standards 
  3. Responsibilities of Management, Seniority, Authority, Subordinates, Customers, Community
  4. Delegation of Responsibility, Review, Business Organisation, Expansion, Structure, Span of Control  
  5. Communication in Management, two-way, Vertical/Horizontal, Principles, Oral, Unspoken, Written 
  6. Planning, Forecasting, Budgeting, Budgetary Control, Preparation, Master Budget, Variances    
  7. Manpower Planning, Specialisation, Recruitment, Applicants, Selection, Interviews, Planning, Trials  
  8. Management of Personnel, Induction, Training, Remuneration, Personnel Policy, HR Department  
  9. Industrial Relations, Trade Unions, Industrial Action, Collective Bargaining, Joint Consultation
  10. The Manager-Subordinate Relationship, Attitudes of Employers and Employees, Relationships
  11. Management Styles, Leadership, Respect & Loyalty, Disciplinary Action, Counselling, Resignations
  12. Managerial Development, Traits, Attributes, Preparing for Career and Promotion in Management

4. Advanced Management & Administration 

  1. The Evolution of Management Theory, Fayol, Weber, Taylor, Mayo, Scientific Management
  2. Organisations, Ownership, Categories of Enterprises, Environmental Interaction, Systems Theory
  3. Structures of Organisations, Growth and Development, Structure and Control, Communication
  4. Motivational Theories, Argyis, Maslow, McGregor; Likert, Herzberg, Vroom, Handy, Psychology
  5. Theories on Leadership, Types, Trait, Style, Groups & Teams, Models, Analysis, Theorists
  6. Strategic Management, Fayol, Chandler, Andrews, Ansoff, BCG Matrix, Porter, SWOT, Analysis 
  7. Business Environment, PEST, Competition and Industry Rivalry, Barriers to Entry
  8. Managing Change, Culture, Learning Organisations, Theorists, Entrepreneurship
  9. Mission Statements, Organisation and Strategic Vision, Values and Beliefs, MBWA, MOST 
  10. Stakeholders, Shareholder Value, Business Ethics, Corporate & Social Responsibility 
  11. Communication Theory, Attitudes and Organisational Behaviour, Models and Theories 
  12. Business Ethics, Law, Compliance, Codes of Conduct, Ethical Investment

5. Hotel Operations & Management  

  1. Functions of Hotels, Importance, Classification, Rating, Motivation for Travel, Attractions, Locations
  2. Hotel Products, Markets, Goods, Services, Features, Components. Hotel Users, Marketing of Hotels
  3. Hotel Organisation, Management, Staff, Departments, Responsibility. Recruitment, Training, Structure
  4. Reception, Front Office, Impressions for Customers, Receptionist Qualities, Reservations, Registration, Room Allocation
  5. Information, Guest Relations, Complaints, Billing, Accounting, Check-out, Security, Uniform Staff
  6. Hotel Bedrooms, Bathrooms, Bedroom Furniture, Decor, Lighting, Fire Instructions, Corridors, Stairways
  7. Hotel Housekeeping, Housekeeping Roles, Organisation, Supervisors. Room Inspections, Room Status Indicators, Room Services
  8. Hotel Catering, Meals, Room Rates, Charges. Menus, Styles of Service, Types of Catering Outlets
  9. The Hotel Food Chain: Purchasing, Suppliers, Orders, Receipts, Storage. Food Preparation, Health & Safety
  10. Restaurants, Features, Menus, Food Service Styles, Tableware, Restaurant Staff, Cleanliness, Catering
  11. Beverages, Hotel Bars, Drinks Lists. Purchasing, Deliveries, Cellar Control, Prices, Sales Control  
  12. Guest Services, Leasing, Licences, Merchandise, Laundry, Directories. Finance, Accounts, Ownership

6. Tourism & Travel Management

  1. Definitions of Tourism, Travel Motivation, Visitors, Products & Services, Destinations, Attractions
  2. Economic Importance of Tourism, Social Consequences, Tourism Development and Investment
  3. Tourism & Travel Markets; Holiday, Leisure, Business Travel, Events. Inclusive & Package Tours      
  4. Industry Organisation, Channels of Distribution, Producers, Wholesalers, Tour Operators, Costs
  5. Transport, Competition, Carriers: Air, Rail, Road, Water, Services, IATA, regulation, Travel Insurance
  6. Accommodation, Catering, Services, Chains. Location, Rating, Demand, Franchises. Guest needs
  7. Travel Agencies, Types, Location, Layout, Competition, Premises, Interiors, Brochures, Displays
  8. Starting a Travel Agency, Registration, Finance, Ownership. Itineraries, Reservations, Fares, Tickets
  9. Managing an Agency, Staffing, Selection, Training, Motivation; Making Sales, Income, Credit Control
  10. State Promotion of Tourism, Politics, Economics, Infrastructure, Access, Transport Links, Visas
  11. Marketing, Research, Opportunities, Adverts, Publicity, Promotion Campaigns, Offers, Merchandising
  12. Tour Brochures, Uses, Features, Type, Design, Contents, Websites, Literature, Booking Forms 

7. Events Management 

  1. The events industry; categories of events; stakeholders; event creation, feasibility, themes, checklists.
  2. Event managers, the event team, personnel, communication, decision making, time management.
  3. Event concepts, planning and strategy, SWOT analysis, event business plans, event documentation. 
  4. Event budgets, financial planning, forecasts; event income, expenditure, records, accounts.
  5. Sponsorship: opportunities, targeting sponsors; sponsorship packages, proposals, prices, brands. 
  6. Event venues; logistics, factors in venue selection, site visits, contracts; catering, concessionaires.
  7. Event programs and schedules, timing of activities, ceremonies, Gantt charts, programmes, advertising. 
  8. Legal matters, organisational structure, copyright, agreements, licences, insurance, claims, law.
  9. Event logistics and production; venue layout, capacity, access, site features, equipment, services. 
  10. Event health & safety; workers, performers, attendees; risk assessment, crowds, emergencies, transport.
  11. Marketing & promotion, media, market research & strategy, the event product, promotional campaigns. 
  12. Starting an event management business; factors to consider: legal, finance, staff, skills, competition.

8. Health & Safety Management     

  1. Managing workplace health & safety; legal matters, responsibilities; hazards, risk assessment, policy.
  2. Workplace safety, buildings, environs, layout, housekeeping, equipment, accident prevention, trips, falls.
  3. Fire safety: causes of fire, ignition sources, fire risk assessment, eliminating fire hazards, fire extinguishers. 
  4. Dangers of working at height; ladders, mobile platforms, roof work; building and construction, managing traffic, waste materials.
  5. Using equipment safely; training, safety guards, controls; positioning and spacing equipment, maintenance, tools, gas, pressure. 
  6. Transport, route planning, vehicles, aisles, materials handling equipment and systems, training, operators.
  7. Electrical dangers, electrcity, current, circuits, conductors, insulators, power, hazards; noise, vibrations, risks, control. 
  8. Hazardous and explosive substances, correct storage; radiation, exposure, machines; occupational skin diseases.
  9. Catering, kitchens, food preparation, cleaning, hygiene, injuries, dermatitis, premises, H & S officers.
  10. Psychological health, stress, job design, counselling, HR policy, harassment, bullying, equal opportunity.
  11. Educational establishments, hazards, injuries, grounds, supervisors, staff, fire, medical facilities, stairs.
  12. Health protection, first aid, accident control; liability insurance; computers and VDUs, protective equipment, training.


Your CIC Fee includes:-

  • Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Core Study Publications for each of the eight (8) Core Subjects of study.
  • CIC’s detailed, professional Study & Training Guides with full instructions on how to study to achieve success and gain top results.  An additional specially written Examinations Guide which includes expert advice, detailed guidance and tips on how to prepare for, approach and answer Examinations, is also provided.
  • Self-Assessment Tests with Model Answers, and Training Tests, Questions and Exercises, which can be used as ‘Past Papers/Questions’ for Examination preparation.
  • The Examination** papers set for the Core Subjects; Examinations are written under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examinations will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examinations. **An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.
  • The prestigious Baccalaureate certification and Transcript on successful completion of the Programme.  Note, a First Study Year Transcript is also provided on completion of the First Study Year.
  • Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more:
  • Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.
  • Everything needed for your Study & Training success is included in the CIC Fee.


  • Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement.
  • CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

The Baccalaureate is designed for men and women to be able to proceed to high-level positions in their study and career areas, to gain promotions, and to carry out a wide range of responsibilities professionally, efficiently, with expertise and with confidence; this is all based upon the wide range of knowledge and understanding of vocationally and career-oriented hospitality management and administration, event management and related skills attained from the Baccalaureate Programme.

There is a wide range of options for further study - see the "Related Courses" section for suggestions – which include a second ABA & Baccalaureate specialization, the 'Double Award' EBA & BBA Bachelor degree Programme, and the 'Double Award' EMBA & MBA degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.

Hospitality Administration (BSA)
Sign up to this course

Payment Options:

British Pounds:
Single payment of £1350
Or 8 monthly payments of £220
Or 2 monthly payments of £750
US Dollars:
Single payment of $2700
Or 8 monthly payments of $440
Or 2 monthly payments of $1500
Single payment of €2100
Or 8 monthly payments of €330
Or 2 monthly payments of €1125
Fee payment methods

Duration & Assessments

The standard Study Period is two years (24 months) but this is flexible; the course can be completed in a shorter period, or longer if necessary.


To gain your prestigious Baccalaureate award you must sit and pass a written Examination/Assessment on each of the 8 Subjects in your Baccalaureate Programme.  Full and clear details about this are provided to you, including in your personal Study & Training Guide, after you have enrolled.  The clear information explains when, where and how your Examinations/Assessments will be arranged - it is a simple and straightforward process, which hundreds of thousands of other Members have successfully gone through.  If you study well and follow the advice in the CIC Study & Training Guide you will be well-prepared and capable of achieving good grades, and you will be able to achieve your valuable Baccalaureate in good time!

**An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.

(See the “WHAT IS INCLUDED” section for this Course, and/or the “FAQs - Frequently Asked Questions” section of this website, if you would like more information.)


An accredited, approved qualification showing high level career competence and ability to plan and conduct hotel, tourism, event management and related activity