Diploma on

Business Management & Administration

This Program teaches about all aspects of business, and provides the skills and knowledge needed to ensure managerial and administrative efficiency in business, and the competence to operate profitability in the modern industrial and commercial business world.

Success in business today depends on much more than just the ability to produce or sell products.  A modern business manager or administrator must also be proficient in managing finance, business resources, accounts, human resource, purchasing, marketing, stock control, office organisation and control, computerisation, communications, and very much more.  This Program is designed to train existing, new and future managers to run businesses successfully, and provides the foundation for any successful career involving business, management or administration; it is essential for anyone seeking administrative or managerial posts, and for people running businesses or in management positions.


(1) Anybody enrolling for this Programme before 31st December 2024 will also be enrolled FREE for a Course on Strategy, Quality & Contemporary Business Concerns; the only requirement is that you provide your personal email address to the College on enrolment.

(2) If - for reasons such as “Covid-19” (Corona virus) outbreaks and lock-downs, or war, conflict or severe travel restrictions - you cannot sit an Exam, then enrolled Members may be allowed to attempt an Assignment (home-based course work) instead of sitting an Examination to complete the Program.

  • Summary of major topics
  • What is included
  • Related courses
  • Study & Career development

Summary of Major Topics Covered in this Diploma Program include:

Module 1 - Planning and Forecasting

  • Business objectives, planning and forecasting in business, policies, profit

  • The business plan; competition, location, knowledge, skills, market potential.

  • The business environment, public, private and trading enterprises, types of businesses, brands

  • Sole-proprietor businesses, partnership firms, limited liability companies, directors

Module 2 - Capital & the Financing of Businesses

  • Common financial terms, the meaning of capital, funds forecasts
  • Raising capital for sole-proprietor businesses, partnerships and companies, shares
  • Income, expenditure, overheads, depreciation, cash and funds flows
  • Control by management over working capital, cash, debtors, stocks, creditors, liquidity

Module 3 - Factors to be Considered in Starting a Business

  • Initial capital needed, reserves, capital and the ownership of a business
  • Assessing market potential, market research, test marketing, competition
  • Using knowledge and experience, location of businesses, products and customers, special facilities
  • Factors in taking over a business, its real value, goodwill, sale agreement, renting premises, leases

Module 4 - Business Organisation & Communication in Business Management

  • Delegation of responsibility, benefits of delegation, business expansion, re-organising the business Spans of control, types of organisational structure, organisation charts
  • Internal, external, vertical and horizontal communications, communication channels, two-way flow
  • Effect of good communications on employees, managers and customers, effective communication

Module 5 - Budgets, Budgeting & Pricing Policy

  • Budgeting, budgetary control, purposes and importance, preparation, limiting factors
  • Sales budgets, production budgets, other sub-budgets, the master budget
  • Pricing policy and factors effecting prices set, costs, demand, competitors, buyers, the product
  • Standards in business, how and why they are set, ideal and attainable standards

Module 6 - Credit Control and Discounts

  • The meaning and forms of credit, the importance of credit to vendors and customers, boosting sales
  • Dangers in allowing credit, bad debts, how they arise, what they mean, provisions for bad debts
  • Methods of credit control, credit ratings, bank references, trade inquiries, setting credit limits
  • Trade, quantity, regular custom, prompt payment and cash discounts, why allowed, dangers involved

Module 7 - HR and the Management of Personnel

  • Internal and external recruitment, job analysis and descriptions, advertising, application forms
  • Employment interviews, aims, preparation, planning, conduct, appointments, terms of employment
  • Manager and employee relations, training, controlling, remuneration policy
  • Motivation, building loyalty, human resources, discipline, counselling, resignations, retirements

Module 8 - Stock and Inventory Control & Principles of Purchasing

  • Importance of good stock management, inventory costs, setting stock levels, correct storage
  • Periodic and continuous stocktaking, valuation of stocks and work in progress, stock records
  • The importance of skilful buying, factors in choosing suppliers, negotiating with suppliers
  • Sizes and frequencies of orders, placing orders, receiving procedures, order and receipts documents

Module 9 - Sales Management, Marketing & Advertising

  • The importance of salesmanship, the selling task, wants, needs, buying motives, the benefits of products
  • The sales procedure, place, seller, product, buyer, sales personnel, consumers and commercial buyers
  • Responsibilities of sales and marketing managers, sales records, the sales office, the sales team
  • Advertising, publicity, sales promotion, special offers, window and interior displays, regular customers

Module 10 - Production Management and Industrial Administration

  • Methods of production, design and technical matters, production policy and range, resources
  • Factory location, types of buildings, factory layout and design, supervision of the workforce
  • Machinery, plant and equipment, materials handling, production planning and control
  • Costing systems, standard costs and variances, cost at different levels of production

Module 11 - Financial Accounting

  • The need for complete accounting records, double-entry bookkeeping, debit and credit entries
  • The books of account, the ledger, cash, sales, purchases and returns books, posting and balancing
  • The trial balance, accounting concepts, manufacturing and trading accounts, profit & loss accounts
  • Balance sheets, profit or loss made, accounting ratios, analysing financial account

Module 12 - Office Organisation and Control

  • The functions of the office, centralisation, decentralisation, office location, planning, office layouts
  • The right office environment, lighting, toilets, walls, floors, furniture, machinery and equipment
  • The prevention of accidents, office supervision, categories of office personnel, ensuring harmony
  • Computer system management, programs, databases, choosing new systems, IT security


 Your CIC Fee includes:-

  • Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Study & Training Publications.
  • A detailed, professional ‘Study & Training Guide’ with full instructions on how to study to achieve success and gain top results.  The Guide includes detailed advice on how to answer Self-Assessment Tests, Training Tests and Examinations.
  • Self-Assessment Tests and Recommended Answers for them, and a Progress Chart.
  • Two Progress/Training Tests (which can be used as ‘Past Papers/Questions’) with an optional Tutorial Support Service.
  • The Final Examination** sat under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examination will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examination.  **An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.
  • The prestigious Cambridge International College Diploma on successful completion of your Study & Training and on passing the Final Examination.
  • Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
  • Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.

Everything needed for your Study & Training success is included in the CIC Fee.


  • Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement. 
  • CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

This Program is suitable not only for people seeking managerial posts in business, but also for people who intend to establish and manage their own businesses in the future, and for those already running businesses or departments who need expert guidance and knowledge to ensure that is done profitably and successfully.

The variety of further and related studies available - in similar or different fields, and at similar or different levels - is enormous!  For a general expansion of related knowledge the CIC Honours Diplomas are recommended; for expansion plus further specialisation the ABA, Baccalaureate and/or EBA programmes are recommended.

There is a wide range of options for further study - see the "Related Courses" section for suggestions - which include Honours DiplomasABA & Baccalaureate Programmes, and the 'Double Award' EBA & BBA Bachelor degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.



Business Management & Administration
Sign up to this course

Payment Options:

British Pounds:
Single payment of £200
Or 3 monthly payments of £90
US Dollars:
Single payment of $400
Or 3 monthly payments of $180
Single payment of €300
Or 3 monthly payments of €135
Fee payment methods

Duration & Assessments

The Study Period is one year (12 months) but this is flexible; the Diploma can be completed in a shorter period, or you can take longer if necessary.


To gain your Diploma you need to sit and pass an Examination** (based entirely upon the contents of the Study Materials provided to you in your Program Fee). Full and clear details about preparing for and sitting the Exam are provided to you, including in your Study & Training Guide, when you enrol. The clear information explains when, where and how your Examination will be arranged - it is a simple and straightforward process, which hundreds of thousands of other Members have successfully gone through. If you study well and follow the advice in the CIC Study & Training Guide you should be able to achieve high marks and good grades - and obtain your prestigious International Diploma!

**An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.

(See the College Prospectus, or the “Frequently Asked Questions” section on the “Contact Us” page of this website, if you would like more information.)


An international accredited qualification for professional development and career success showing you have substantial skills, competence and knowledge.