Complaints and Assistance Request Policy

Complaints & Assistance Request Policy

Cambridge International College has a Complaints & Assistance Request Policy which derives from and compliments its Equal Opportunities Policy, designed to ensure that any complaint or request for assistance is acknowledged, investigated, and fairly answered - which is intended to lead to a mutually acceptable resolution for the Member. 


Click the 'learn more' link for details of the full Policy for any cases which require a "formal" procedure to resolve any queries from a Member.

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