Complaints and Assistance Request Policy

Complaints & Assistance Request Policy

Cambridge International College has a Complaints & Assistance Request Policy which derives from and compliments its Equal Opportunities Policy, designed to ensure that any complaint or request for assistance is acknowledged, investigated, and fairly answered, and in good time - which is intended to lead to a mutually acceptable resolution for the Member. 


Click the 'learn more' link for details of the full Policy for any cases which require a "formal" procedure to resolve any queries from a Member.

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