Honours (Higher) Diploma on
Management & Administration
Expertly produced, very well-written, and with a huge amount of practical and enjoyable content, this is for anybody who wants to become a competent, knowledgeable, respected manager and/or administrator.
This Programme teaches and explains what management is about. It explains the functions and roles of managers, and about management and administration activities - and how to carry them out successfully. It covers the technical and human functions and responsibilities of management, and covers many aspects of business, advanced motivation, management and leadership. It also offers the opportunity to choose one (or more) subjects on human resource management, leadership and team management, or public relations. The possession of an Honours Group Diploma demonstrates knowledge and ability and indicates that the holder has the competence, understanding and potential to become a successful senior manager, administrator or executive.
- Summary of major topics
- What is included
- Related courses
- Study & Career development
The Programme comprises of four key ‘courses’; there are three (3) compulsory/mandatory courses of study and one (1) option/elective course, as follows:-
- Management & Administration
- Business Management & Administration
- Advanced Management & Administration Theory & Practice
PLUS one** from:
- Project Management
- Leadership & Team Management
- Public Administration
**more than just one of these Subjects may be studied if preferred - ask the College for details.
Summarised details of each course comprising the Honours Diploma
MANAGEMENT & ADMINISTRATION
- The meaning and purpose of modern management; the functions of management and administration.
- Managers and subordinates - relationship and roles; maintaining good relations.
- The importance of communicating, team building, supervising workgroups.
- An organisation’s culture, cultural development and effects, the impact and influence of managers.
- The concept of and importance of quality control; setting and maintaining and standards; types of standard.
- Responsibilities and obligations of management to staff, to customers, and to the wider community.
- The management of change, changes in activities due to seniority and increases in authority.
- Structural organisation of businesses, designing and maintaining organisation charts.
- Organisational growth, the management of and need for delegation; workgroups, spans of control.
- Effective communication: oral, unspoken, written; vertical and horizontal communication.
- Two-way communication, removing communications barriers, external sources of communications.
- The technical and human aspects of management and administration - the range of skills needed.
- Management and employee development.
- Strategy and planning: short-term and long-term, forecasting, setting standards.
- Budgets, budgeting and budgetary control; the business environment.
- Organisation and management (O & M studies) - aims and assessment.
- Leadership in organisations, leadership styles and theories; improving leadership ability.
- Manpower planning, work specialisation; the steps, activities and managerial aspects of recruiting, selecting, inducting, training, remunerating and controlling personnel; employee counselling.
- Management styles, teams and team management, individual and organisational goals.
- Motivational theory, motivational theorists, intrinsic and extrinsic motivation; relevance to management.
- Industrial relations: trade unions, staff associations, joint consultation, collective bargaining, personnel policy, remuneration policy.
- Health & safety, training and responsibilities, employee counselling.
BUSINESS MANAGEMENT & ADMINISTRATION
- Capital and the financing of businesses, sources of capital, share issues.
- Working capital, cash and funds flow; revenue, income, expenditure, overheads.
- Business units: sole-proprietors, partnership firms, limited liability companies.
- Board of Directors, formation, responsibilities and duties.
- Business organisation; structure, reporting, spans of control.
- Business environment, trading enterprises; factors in business location.
- Planning and forecasting in business, the business plan; starting or taking over a business.
- Budgeting and budgetary control, the master budget and sub-budgets.
- Management of personnel: recruiting, selecting, inducting, training, controlling, remunerating.
- Motivation, human resources; health and safety in the workplace, communication, job analysis.
- Principles of selling, sales and marketing management, market research, sales promotion.
- Pricing and pricing policy.
- Office management, office organisation, set-up, equipment, data and information.
- Production management, production methods, materials handling.
- Credit, credit control, credit limits and bad debts; discounts: trade, quantity, others.
- Stock and inventory control, stocktaking. Purchasing and resourcing, suppliers.
- Financial accounting, books of account, interpretation, accounting ratios.
ADVANCED MANAGEMENT & ADMINISTRATION THEORY & PRACTICE
- The evolution of management theory, principles of management.
- Classical and early management theorists; Fayol, Weber, Taylor, Mayo, scientific management, authority, discipline, modern developments.
- Organisational theory: objectives, categories, ownership, environmental factors and interaction.
- Open and closed systems theory.
- Coordination, cooperation, structure, control.
- Communication and communication theories and channels.
- Organisational structures, planning, growth and development, organisation charts, systems diagrams.
- Duties and responsibilities of executives, delegation, responsibility.
- Mission, vision, values, MBWA.
- Motivational theory: human relations, social psychology; self-realisation, motivation-hygiene, expectancy theory.
- The theories of Argyis, Maslow, McGregor, Likert, Herzberg, Vroom, Handy; intrinsic and extrinsic factors.
- Leadership theory: traits, style, contingency; theorists.
- Building and developing workgroups, group behaviour, norms, cohesiveness.
- Managing change, creating and managing culture; Moss Kanter, learning organisations and entrepreneurship.
- Strategic management; the theories of Fayol, Chandler, Andrews, Ansoff, BCG, Porter, SWOT.
- Environmental and competitive barriers to entry, industrial competitiveness.
- Corporate objectives, policies, business ethics, social responsibilities.
AND ONE** OF:
- Project management, the people involved, project objectives; the time/cost/quality relationship.
- Project managers, skills, aptitudes and personal qualities and traits.
- Customer project specifications; the project scope and the use of checklists.
- Project design, production and development elements; using contractors; project design checklists.
- Project team management and organisation: matrix, functional and hybrid structures.
- Organising the project team, providing support, ensuring cooperation, communication.
- Analysing and planning project tasks, work breakdown, designing work code systems; big projects.
- Project costs: fixed, variable, direct and indirect costs.
- Accuracy and estimation of costs; the costing format, profit vulnerability.
- Project planning; bar charts, critical path networks, diagrams, milestones, resource constraints, timescales.
- Resource scheduling, computer systems and network analysis.
- Monitoring projects; preparing reports, assessing and managing risks.
- Project implementation, authority for moving ahead.
- Project design standards and procedures, control schedules, actually getting started.
- Preparing, planning and producing work instructions.
- Specifying requirements, purchasing and supplier selection.
- Ordering and expiditing, order documentation, shipping, quality control.
- Cost management and budgets; materials, equipment and services.
- Project performance analysis, profitability matters.
- Changes during projects, agreeing and authorizing changes, design freeze, emergency changes.
- Managing progress, schedule updates, control systems, corrections.
- Finishing projects and the official closure of project work.
LEADERSHIP & TEAM MANAGEMENT
- The importance of leadership in organisations; the role of the leader, defining leadership.
- The roles of teams and their importance; team building, organisations and human characteristics.
- Leadership, teams and the effect on customer service; SMART and C-SMART criteria.
- Motivating people; the social context, psychology, describing and examining various motivational theories.
- Individual needs and team members needs for achievement and validation.
- Team and group definitions; values and team behaviour, peoples’ perceptions; team types, team membership.
- Synergy, groupthink, group dynamics and norms, peer and hierarchical groups; inertia and friction.
- Team formation and development; team features, communication and life cycle; team loyalty.
- Team roles and functions; role theory, team wheels, Belbin’s model.
- Testing for teams and selecting team members, the need for balance, recruitment.
- The role of the leader; leadership traits and styles; leadership theories, the leadership spectrum and matrix, becoming a leader.
- Power, influence and relationships in organisations; the use and sources of power.
- Authority, responsibility and accountability.
- Delegation and empowerment in the workplace.
- Conflict and negotiation, learning, adaptation, behaviour.
- Team leadership and culture; cultural development and change, cultural types, culture clashes.
- Twenty-first century teams and leaders, ICT and technological synergy, virtual teams, boundaries.
- Theorists: Adair, Belbin, Warren, Blanchard, Covey, Handy, Lewin, Lewis, Morris, Peters, Robbins.
- The nature and roles of public administration in the world of changing public expectations.
- Public administration in the implementation of government policy and its affect on the daily lives of citizens.
- The institutional setting of public administration: organisational structures, central government.
- The public sector, the environment, “green” policies, gauging their impact and outcomes, implementation.
- The civil or public service: public administrators, duties and responsibilities, behaviour towards the public.
- Traditional roles, recent changes, the modern civil or public service; economy, efficiency, equity.
- Human resource management and public administration: recruitment, training, remuneration, supervision and control.
- Promotion, advancement and new job roles both vertically and horizontally in public administration.
- Integration, continuity and change in public administration.
- Structure and functions of local administration; duties and responsibilities of local administration officials, local government service, bureaucracies.
- Elected and employed officials, central government control.
- Financing the public sector, allocating resources for central and local administration.
- Public budgets and budgetary control, financial control, audits.
- Independent public bodies. Health and voluntary agencies.
WHAT IS INCLUDED IN THE FEE FOR THIS HONOURS GROUP DIPLOMA PROGRAMME
Your CIC Fee includes:-
- Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Core Study Publications for each of the four (4) ‘courses’ of study.
- CIC’s detailed, professional ‘Study & Training Guide’ with full instructions on how to study to achieve success and gain top results. The Guide includes detailed advice on how to answer Tests and Examinations.
- Training Tests, Questions and Exercises (which can be used as ‘Past Papers/Questions’), and Recommended Answers for most of them.
- An Examination set for each of the 4 core courses; each Examination is sat under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examinations will be arranged and how Invigilation is conducted will be provided when you register. Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examination.
- A prestigious Cambridge International College Diploma on successful completion of Study & Training and on passing the Examination for EACH of the 4 core courses, PLUS the International Honours Group Diploma when all 4 courses have been completed - this is a total of 4 awards - 4 individual Diplomas plus the Honours Diploma.
- Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
- Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.
- Everything needed for your Study & Training success is included in the CIC Fee.
- Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement.
- CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.
- Office Management & Administration Diploma 12 months (flexible)
- Project Leadership & Management Diploma 12 months (flexible)
- Management & Administration (BAA) Baccalaureate 2 years (flexible)
- Management & Administration (EBA) Executive Business Administration (EBA) 3 years (flexible)
- Organisational Design & Behaviour Mastery of Management Graduate Diploma One year (flexible)
Management and Administration is required, indeed it is essential, for every business, organisation, enterprise and endeavour; therefore, studying this excellent programme and learning to understand, implement and carry out managerial activities competently and at a high level will provide you with a huge range of very good job opportunities, and the skills need to develop your career. Career advancement to senior and higher managerial positions, opportunities for promotion, opportunities for changes in career direction; these are all available with an Honours Group Diploma award and with the abilities and knowledge that go with one.
The Programme also provides access to higher studies in almost any field, and of course in management, administration, business, personnel/human resource, organisation and more where any element of management is required; higher study includes CIC’s Baccalaureate and Executive Business Administration programmes, graduate degree level studies, and other studies with CIC and other institutions worldwide.
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Duration & Assessments
The standard Study Period is 21 to 24 months, but this is flexible; the course can be completed in a shorter period, or longer if required.READ MORE »
To gain your Honours Diploma you need to sit and pass a written Examination/Assessment on each of the 4 Subjects in your Honours Diploma ‘group’. Full and clear details about this are provided to you, including in your personal Study & Training Guide, after you have enrolled. The clear information explains when, where and how your Examination/Assessment will be arranged - it is a simple and straightforward process, which hundreds of thousands of other Members have successfully gone through. If you study well and follow the advice in the CIC Study & Training Guide, then you should be able to achieve your prestigious Honours Diploma in good time!
(See the “WHAT IS INCLUDED” section for this Course, and/or the “FAQs - Frequently Asked Questions” section of this website, if you would like more information.)
Four (4) Diplomas AND the Honours Diploma, certifying you have demonstrated high levels of knowledge and work expertise in management and administration fields.